Shipping Policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (6–10 business days): Calculated at checkout

International Shipping We currently ship to Canada and USA. International delivery times may vary depending on customs and local postal services. Please note that any customs fees, duties, or taxes are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages Eldorado (kids) is not responsible for lost or stolen packages. If your order arrives damaged, please contact us at [your email] within 7 days of delivery with photos of the damage, and we will do our best to resolve the issue.

Contact Us For any shipping questions, please reach out to us at info@eldoradokidz.store